Frequently Asked Questions
Q: Are you a manufacturer or a trading company?
A: We are a professional manufacturer specializing in skid steer loaders, mini excavators, lawn mowers, wheel loaders, and other compact construction and landscaping equipment. With years of manufacturing experience, we provide factory-direct products, strict quality control, competitive pricing, and reliable after-sales support for customers worldwide.
Q: What warranty do you provide?
A: We provide an 18-month warranty from the date of delivery. During the warranty period, if any component fails due to manufacturing defects, we will provide technical assistance and replacement parts. Our goal is to ensure that customers can operate our machines with confidence and minimal downtime.
Q: Do you support OEM and ODM services?
A: Yes. We offer comprehensive OEM and ODM solutions for distributors, dealers, rental companies, and equipment brands. Customization options include:
* Machine color and paint scheme
* Private label and logo branding
* Engine selection
* Attachments and accessories
* Product specifications tailored to local market requirements
Q: Can I put my own logo and brand on the machine?
A: Absolutely. We support private labeling and brand customization. Your company logo can be applied to the machine body, packaging, manuals, nameplates, and promotional materials. This service helps distributors and dealers build their own market presence.
Q: 5. Can the engine be changed?
A: Yes. We understand that different markets have different emission standards and customer preferences. Therefore, we offer multiple engine options, including:
* Kubota
* Yanmar
*Honda
* Briggs & Stratton
* RATO
* KOOP
* Other engines upon request
We can recommend the most suitable engine according to your market regulations, performance requirements, and budget.
Q: What emission standards can your machines meet?
A: Depending on the selected engine, our machines can comply with various emission standards, including:
* EPA (United States)
* Euro 5 (European Union)
* Stage V
* Other local regulatory requirements
Please let us know your target market, and we will recommend the appropriate configuration.
Q: What attachments are available for skid steer loaders?
A: Our skid steer loaders support a wide range of attachments, making one machine suitable for multiple applications. Available attachments include:
* Standard bucket
* 4-in-1 bucket
* Auger
* Hydraulic breaker
* Trencher
* Grapple
* Pallet forks
* Snow blower
* Sweeper
* Lawn mower
* Wood chipper
* Rotary tiller
Additional attachments can also be customized based on customer requirements.
Q: What applications are your machines suitable for?
A: Our equipment is widely used in:
* Construction projects
* Landscaping
* Agriculture and farming
* Municipal maintenance
* Road construction
* Property management
* Rental businesses
* Snow removal operations
Compact design and versatile attachments make our machines ideal for both professional contractors and private users.
Q: What is your minimum order quantity (MOQ)?
A: For most standard models, we can accept small trial orders, including one unit. We understand that many customers prefer to evaluate product quality before placing larger orders. For OEM or customized products, MOQ requirements may vary depending on the customization level.
Q: Can I order a sample machine?
A: Yes. We welcome sample orders. Many of our distributors begin with a sample machine to evaluate product quality, performance, and market demand before placing bulk orders.
Q:How long is the production and delivery time?
Production time typically ranges from 7 to 30 working days depending on:
* Product model
* Order quantity
* Customization requirements
* Production schedule
For urgent orders, we will do our best to shorten production time whenever possible.
Q: How do you ensure product quality?
A: Quality is one of our top priorities. Every machine undergoes strict quality control procedures, including:
* Raw material inspection
* Assembly quality checks
* Hydraulic system testing
* Electrical system testing
* Functional performance testing
* Final inspection before shipment
Each machine is tested to ensure reliable performance and durability before leaving our factory.
Q: Do you provide spare parts?
A: Yes. We provide long-term spare parts support for all machine models. Common spare parts are usually available in stock and can be shipped quickly to minimize downtime for our customers.
Q: What after-sales service do you provide?
A: We offer comprehensive after-sales support, including:
* Online technical assistance
* Video troubleshooting support
* Maintenance guidance
* Spare parts supply
* Warranty service
* Operation manuals and training materials
Our service team responds promptly to help customers resolve issues efficiently.
Q: Do you provide operation manuals and training?
A: Yes. Every machine is supplied with an operation manual. We can also provide maintenance guides, training videos, and online technical support to help operators use and maintain the equipment safely and efficiently.
Q: Which countries do you export to?
A: Our machines have been exported to customers in Europe, North America, South America, Australia, Southeast Asia, the Middle East, and Africa. We are familiar with international export procedures and certification requirements.
Q: How can I get a quotation?
A: Simply contact us with the following information:
* Product model
* Quantity required
* Destination country
* Special configuration requirements
Our sales team will provide a detailed quotation and professional recommendations within 24 hours.